SHE Software is a rapidly expanding business with a friendly and collaborative team.  We provide exciting opportunities to ambitious joiners with the potential to “make a difference”.  Join us and you are not just taking another job.

Current Vacancies

Technical Services Analyst

Responsibilities

  • Log issues and resolutions on our incident management system
  • Escalate issues as necessary to senior levels
  • Assist in the application testing and deployment to Staging and Production environments
  • Support customers with fixes and guidance on our health and safety solution
  • User administration of internal and external customers

About You

  • Excellent communication and interpersonal skills
  • A good knowledge of Microsoft based operating systems
  • Basic understanding of PC hardware set-up and configuration
  • The ability to work as part of a team and on own initiative
  • A basic understanding of web and database technologies

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Technical Services Analyst + SQL Server

Duties

  • Assist the Technical Specialist in all aspects of supporting the online system: customer and business support, desktop support and server support.
  • Monitor and react to alerts from the online system
  • Assist in the application testing and deployment to Staging and Production environments
  • Proactively determine IT enhancements for business success
  • Creation of SQL scripts for on-boarding and data-fix activities

Experience

  • Should have at least 1 year experience in supporting business applications at 2nd
  • Should have worked in an ITIL environment
  • Should have good TSQL ability
  • Should be able to create basic SSIS packages and deploy them to a live environment
  • Have demonstrable application testing methodologies

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Telemarketer

We are looking for an experienced business-to-business telemarketer, ideally with experience of technology-based products, to work within the marketing department at our head office in East Kilbride.  You will develop new business opportunities by following up leads and aligning the needs of potential new customers with the solutions we deliver.  You will have experience from within a target/performance-led business and will be ambitious and target-orientated with a high level of energy and drive.  Enquire

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