Before buying SHE®, what specific situation was identified, how was it identified and what problems or pain did it cause either you or the company?
As a health and safety consultancy we needed a way to manage clients, track their activities and help keep them compliant even when not on their site. It had to be accessible from anywhere and not require a large amount of time to setup and maintain.
Why did you pick a solution from SHE Software?
SHE® Software offered years of experience providing web based systems, they had the technical knowledge and support backup we needed to provide a consistently great service to our clients.
How has the problem identified been solved and can this be substantiated?
We can now create safety related documentation and information and make it available to all our clients in a matter of minutes. We no longer need to send out documents and track versions since it is all managed from within the system.
We can identify areas for improvement, assign actions and track those to resolution in one place. This helps us ensure our clients maintain compliance easily.
The feedback from clients has been great, they receive information quickly and have visibility of the work being done to help in their safety strategy.