Customer Case Studies - Dalkia
Before buying SHE, what specific situation was identified, how was it identified and what problems or pain did it cause either you or the company?
Following a major review of risk assessment systems, we developed a Microsoft Word based system. This new format was a more meaningful risk assessment tool but its use was severely limited due to its restricted accessibility to our operational staff. It was clear that although the new format was a significant improvement, it was not being used by everyone who needed it.
Why did you pick a solution from SHE Software?
We approached SHE Software to supplement their health and safety management system with our specific requirements. This ensured no high development costs for custom software as bespoke software was not required. We worked closely with the development team to deliver a risk assessment tool that satisfied the HSE guidance on “5 steps to risk assessment” requirements.
How has the problem identified been solved and can this be substantiated?
The new risk assessment tool actively helps us protect our employees and business, comply with legislation and satisfying the requirements as prescribed by the HSE. Multiple versions of risk assessments are no longer an issue, they are now available to all employees, online 24/7 in a single place. With full action tracking and automated email escalation as part of the system we can ensure compliance with our policies and procedures.
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