Supporting You in Implementation
In many ways, buying the software is the easy part. Software does not solve anything unless it is embraced by your organisation. So, whilst we are naturally experts in how to configure and deploy Assure to meet your technical specification, we also bring experience and insight to the wider set of challenges you may face – in particular how to design an implementation programme that engages your people.
In our experience, it is impractical to specify in detail and up front exactly what you would like a solution to do, how it will work, etc. Additional ideas and options inevitably emerge during the implementation process.
Because our solution relies on a high level of configurability rather than customisation of the underlying code, our approach to implementation is unusually flexible. We iterate with you to develop and test with actual users in order to get their feedback and to tweak the solution accordingly.
Given this hands on approach to implementation, you will automatically become familiar with our configuration tools. In addition, we will run a series of training workshops with system administrators and users.
As you would expect, we employ a robust set of implementation tools and processes to ensure success (project charter, plans and timescales, risk register, issue log, etc.).