Support call answer time

0
Within 4 seconds
0
Within 8 seconds
0
Within 12 seconds
0
Within 15 seconds

All support calls are answered within 15 seconds

Average case resolution time

0
Within 10 minutes
0
Within 20 minutes
0
Within 30 minutes
0
Within 40 minutes

All of our cases are resolved on average, within 40 minutes

Average reported to case closed time

0
Within 4 hours
0
Within 7 hours
0
Within 10 hours
0
Within 13 hours

 On average, all of our support cases are closed complete within 13 hours